How do I make a withdrawal?

  • Click on the Cashier Window from the dropdown menu in the upper left, select Withdraw Funds, and then follow the instructions on the screen.

How long will the withdrawal take?

  • After successfully submitting a withdrawal, your account should receive the funds within 5-7 business days.

What payment types can I withdraw to?

  • Currently we allow withdrawals to certain debit cards and bank accounts connected via Plaid.

Are there any limitations to my withdrawal?

  • For withdrawals, we first refund the original amount deposited to the original payment method.  If you are withdrawing more than the amount deposited, the excess amount can be withdrawn to your payment of choice.

Why is my 'Available to withdraw' amount different then my 'Account balance'?

  • Certain bonuses and promo codes have a playthrough requirement before they are able to be withdrawn.